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about CRM Software.
22 Aug, 2009

sales force automation
sales mantra
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About Sales Mantra

 

 

The business is all about the customer. It is not possible to run a successful business without completely and consistently knowing the customer. SALES MANTRA is a  Customer Relationship Management (CRM) tool  through which any business can develop a lasting business relationship with his customers.SALES MANTRA involves all important areas of your business i.e. sales, marketing and customer service including control over your expenses and current assets.The software has been designed to enable the user to increase the sales and customer satisfaction manifolds within a short span of time.

 


Why Sales Mantra?

 

   

SALES MANTRA readily delivers crystal clear perspective in terms of market to the management on a fast changing environment in terms of product requirement, product capabilities, pricing and organization strength.

 

  • 24x7 accessibility from anywhere through Mobile / Tablet / PC / Laptop etc
  • Ensure highest levels of user friendliness
  • Generates most analytical business reports to provide 3600 view
  • Excellent after sales support
  • Highest level of customer satisfaction
  • Updated with new technologies as per market needs
  • Provides value for money, to prove itself an investment not expense

 

salesforecasting
 
Analytics
Presenting reports which you can generate from the system every morning, enabling you to direct your business with complete and most accurate information.
salescrm
  • Sales Prospects Summary Reports
  • Sales Prospects Funnel Reports (Hot, Cold, Exploratory)
  • Sales Projection Reports (Weekly, Monthly, Bimonthly)
  • Target v/s Achievement Report
  • Complaint Status Reports
  • Value Addition Report
  • Expense Report
  • Orders pending for shipment Report
  • Order Received Report
crmsales
All the above reports can be seen branch wise, employee wise as well as product wise with their count and values

Software Pays For itself

 

 

Productivity increases manifold. Sales team will use their time more efficiently and more effectively. The managers will also become more efficient and more effective. This increased productivity can create a competitive advantage in many ways, such as listed below:

 

  • Resource Optimization : 40% efficiency increase
  • Increase in new sales : 30% by increasing ratio of selling time to non-selling time.
  • Effective Complaint/Service call Allocation: Increase in revenue up to 20%
  • Increased Customer Satisfaction Index: Increase in total revenue up to 30%
  • AMC/ Warranty Contract Management: Increase in renewal up to 50%
Sales Management Service Management Diary Complaint

Enquiry management
Competitor Analysis
Generate Quotation
Order Win/ Loss Analysis

Target V/S Achievement

Installation
AMC Status
Preventive Maintenance
Commitment

Customer Feedback

Work Planner / Things to do
Tour Planner
Pending Work
Appointment
Quick Planner

Complaint Management
Status Search of complaint
Total Complaint history
Job card
Spares Analysis

Contact & Campaigns Inventory Order Alerts & Reminders

Contact Management
Bulk Emails / SMS
Campaign Management

Finished Goods Inventory
Spare Inventory
In Transit Inventory

Order Management
Payment Plan
Order Status

Ontime SMS/System Alerts
Seniors feedback
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